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Field Team Scheduling

Stores, reps and shifts planned in one weekly grid

Client
Field Marketing SaaS
Industry
Workforce Management
Platform
Web & Mobile
Timeframe
3 months
Weekly schedule in Rep View

About project

How a field marketing manager plans a week across retail stores, with drive times and geofences, and publishes it to the team in one action.

A field team that visits many retail stores every week usually plans in spreadsheets and chat threads. Store lists drift out of date, nobody knows how long the drive takes, and reps learn about changes late.

The CMS gives managers a week grid with two views of the same plan, store management with automatic drive times and a publish action that notifies the team.

Challenges & Solutions

Challenges

Recurring unavailability, daylight saving changes and draft edits all have to line up with weekly shifts, while store data such as geofences and drive times must stay accurate without manual entry.

Solutions

The Rep View lists every employee against the seven days of the week with weekly hours per person. The Store View lists every store against the same days. Shifts are assigned from a searchable picker offering OFF, OFFICE or any store.

Stores carry retailer, number, address with autocomplete, geofence radius, colour and a drive time calculated automatically. A week is edited as a draft and Publish & Notify promotes it, notifying everyone or only the people whose shifts changed.

Main functionality

From Spreadsheets to a Published Weekly Schedule

Rep View and Store View
The same week, by person or by location, with hours per rep.
Searchable shift picker
OFF, OFFICE or a store as a field or office assignment.
Smart store records
Address autocomplete, geofence radius and calculated drive time.
Publish & Notify
Alert everyone or only those whose shifts changed.
Bulk store import
Stores loaded from a file in one step.

Results

2
views of one weekly plan
1
action to publish the week
  • One screen replaces the scheduling spreadsheet
  • Drive time and geofence data maintained with the store, not by hand
  • The whole week published to the team in a single action

Technical implementation

  • Edge Functions for publishing drafts, generating office shifts and importing stores
  • Google Places autocomplete and a distance matrix behind server routes
  • Dedicated unit tests for recurring unavailability across daylight saving changes

Industries

Services

Solutions

Technologies

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